Compare plans

Every plan includes attributed sales, chat customization, order tracking, handoff to your team and the virtual assistant notice required by the EU AI Act.

Features

Seller

Store

Brand

Product advice and buy button

Included
Included
Included

Conversations per month

500

2,000

6,000

Stores

1

1

3

Order tracking and handoff to your team

Included
Included
Included

Chat in your store's colors

Included
Included
Included

Advanced AI model

Not included
Not included
Included

Removable "by Storhand" mention

Not included
Not included
Included

Frequently asked questions

What you need to know about the trial, quotas and billing.

How does the 14-day trial work?

You create and test your assistant with your email address, with no credit card. To install it on your site, you choose a plan and enter your card: nothing is charged during the 14-day trial, and you can cancel before it ends. On Shopify, the trial and the subscription go through your Shopify account.

What is a conversation?

A conversation starts when a visitor writes to the assistant, and groups all the exchanges of their visit.

What happens if I exceed my quota?

Nothing extra is billed. The assistant offers your contact form until the following month, and you can change plans at any time.

Can I change plans or cancel?

Yes, at any time and at no cost. The monthly plan has no commitment. On Shopify, you change plans from the Storhand app and the subscription is billed by Shopify on your usual invoice.