The Storhand plugin displays the chat on your store, tells the assistant which page the visitor is viewing and links orders to the conversations that came before them.
The plugin works on any WordPress site that accepts plugins, with WooCommerce active.
You download the plugin from your Storhand account, add it in WordPress through Plugins, Add New, Upload, then activate it.
In WooCommerce, open the Storhand menu and click the button. You arrive on Storhand, where you log in or create your account.
WooCommerce asks you to allow Storhand to read your store. You approve, without copying any key.
Back on your site, the chat is live. If your site uses a page cache, clear it once.
The chat is displayed with page context. On a product page, the assistant knows which product the visitor is talking about. Every order placed after a conversation shows up in Storhand and appears in your attributed sales.
With their order number and email address, customers can ask where their delivery is. By default, the chat does not appear on the checkout page.
A WordPress plugin, a one-click connection, orders linked to conversations.
An app with a theme extension. You turn it on from the theme editor, without touching code, and your plan is billed by Shopify.